Implementation

Preserving Your Investment In Existing Data

It is not uncommon for Canesto to be involved in some form of electronic conversion process as part of a new installation.  Canesto has a significant amount of experience in converting data from mutiple programs and consolidating this information into the appropriate places in CIMS-HR. 

The conversion process is designed to eliminate the need to re-type information that is already present in a client's existing system.  By using programs that have been specifically developed for the task, we can ensure that your electronic data will be preserved to the greatest degree possible as you move to our software.

The following procedure is applied to ensure that the conversion process is completed successfully:

• we execute a Confidentiality And Non-Disclosure Agreement with the client
• the existing system is reviewed in detail to see how well the information is organized (some systems, for example, store names and addresses as free-form text, and this information is much more difficult to transfer)
• a discussion with the client is held to describe how much data can be realistically transferred and what degree of manual cleanup will be required thereafter

In some environments we have adopted a strategy of transferring data to an intermediate Excel file which the client first updates before providing that source database to Canesto for import into CIMS-HR.

Training Services

Training services are typically provided on-site, through web-conferencing, or a combination of both scenarios.  We have implemented remote sites entirely through web conferencing, although our preference is to deliver the first 1 to 2 days on-site in order to nurture the relationship-building process with the client.

We believe that training is most effective when it is provided in an environment that is conducive to learning.  The location should be free from distractions and have all of the technology required to enable hands-on learning.    In order to facilitate this process our on-site training services include all of the following items at no additional charge:

• high-resolution data projector
• portable projection screen
• Lenovo W-Series workstation-class Thinkpads (one per attendee)

Webinars are effective for training on specific functionality in the software when the material to be covered would only require 1 or 2 hours of instruction.  These sessions are recorded and then provided to the client through their Private Downloads page in the Support section of our website.   These materials are posted indefinitely so attendees and future employees can review the material whenever required.